General

What is Veralique?

Veralique is a premium gifting brand offering thoughtfully curated gift boxes for birthdays, anniversaries, and every special moment. Each gift is carefully selected and beautifully packaged to create a memorable gifting experience.

Yes. You can add a complimentary personalized gift message with every order. Simply write your message during checkout, and we'll include it inside the gift box.

Yes. We offer carefully curated gift boxes designed for different occasions. Simply choose your preferred collection and place your order.

We're currently working on a Build Your Own Gift Box experience. Stay tuned for future updates.

Orders & Shipping

How long does delivery take?
  • Inside Dhaka: 1–2 business days
  • Outside Dhaka: 2–5 business days

Delivery times may vary during holidays or peak seasons.

Yes. During checkout, you can mention your preferred delivery date in the order notes. We'll do our best to deliver on your requested date.

Yes. We currently deliver nationwide through trusted courier partners.

Delivery charges are calculated at checkout based on your location.

Products

Are the products exactly the same as the photos?

We make every effort to ensure our product photos accurately represent the items. However, slight variations in color, packaging, or decorative elements may occur.

Our gift boxes are carefully packed after your order is confirmed to ensure freshness, quality, and presentation.

Absolutely. You can enter the recipient's delivery address during checkout, and we'll deliver the gift directly to them.

Returns & Support

Can I return my order?

If your order arrives damaged or incorrect, please contact us within 24 hours of receiving it. We'll review the issue and provide an appropriate solution according to our Refund & Return Policy.

Please send us clear photos of the damaged package within 24 hours. We'll investigate the issue and assist you as quickly as possible.

You can reach us through:

  • Email
  • Phone
  • Facebook Messenger
  • Instagram Direct Message

Our support team will respond as soon as possible during business hours.

Payments

What payment methods do you accept?

We accept secure online payments as well as Cash on Delivery (where available). Available payment options will be displayed during checkout.

If you couldn't find the answer you're looking for, we're here to help.

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