Shipping Policy
Effective Date: August 2026
At Veralique, we are committed to delivering every gift with care, elegance, and reliability. This Shipping Policy explains how we process, ship, and deliver your orders across Bangladesh.
Order Processing
All orders are carefully reviewed, packed, and prepared before shipment.
- Orders are typically processed within 1 business day.
- Orders placed on public holidays or outside business hours will be processed on the next business day.
Delivery Time
Estimated delivery times are as follows:
Inside Dhaka
1–2 Business Days
Outside Dhaka
2–5 Business Days
Please note that delivery times are estimates and may vary depending on your location and courier service.
Delivery Coverage
Veralique currently delivers across Bangladesh through trusted courier partners.
Delivery availability may vary for remote or hard-to-reach locations.
Shipping Charges
Shipping charges are calculated based on your delivery location and will be displayed during checkout before payment.
Any applicable delivery fees will be clearly shown before you complete your order.
Gift Packaging
Every Veralique order is carefully packed using premium packaging materials to ensure your gift arrives in excellent condition.
Our packaging may include:
- Premium Gift Box
- Protective Wrapping
- Tissue Paper
- Satin Ribbon
- Personalized Gift Message (if selected)
Delivery Attempts
Please ensure that the recipient's:
- Name
- Phone Number
- Delivery Address
are accurate before placing your order.
If delivery cannot be completed due to incorrect information or the recipient being unavailable, additional delivery charges may apply for re-delivery.
Order Tracking
Once your order has been dispatched, you may receive shipment updates through our courier partner where available.
For assistance regarding your shipment, please contact our customer support team.
Delayed Deliveries
While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:
- Public Holidays
- Natural Disasters
- Political Unrest
- Severe Weather Conditions
- Courier Service Delays
We appreciate your patience and understanding in such situations.
Damaged Packages
If your package appears damaged upon delivery, please:
- Take clear photos of the package before opening it.
- Contact us within 24 hours of receiving your order.
Our team will review the issue and provide an appropriate solution.
Failed Deliveries
Orders may be returned to us if:
- The delivery address is incorrect.
- The recipient cannot be contacted.
- The package is refused without a valid reason.
Additional shipping charges may apply for re-shipment.
International Shipping
At this time, Veralique delivers within Bangladesh only.
We look forward to expanding our delivery services internationally in the future.
Contact Us
If you have any questions regarding shipping or delivery, please contact us.
Veralique
Email: support@veralique.com
Phone: +880 1710-106483
Website: www.veralique.com
Business Hours:
Saturday – Thursday
9:00 AM – 6:00 PM
Delivering Beautiful Moments
Every Veralique order is thoughtfully packed and carefully delivered because we believe every gift should arrive just as beautifully as it was prepared.